The eCommerce trends for 2024: profitability, AI, employees, sustainability

The eCommerce trends for 2024: profitability, AI, employees, sustainability

The core issue for our industry in 2024 is increasing our own efficiency. Even if it sounds banal: sales up, costs down. A weak propensity to consume and high inflation are putting pressure on overall performance, while costs continue to rise. The economies of scale of the top dogs are putting particular pressure on providers who are unable to specialize. In this situation, a service provider like creditPass, which has been working efficiently since 2003, is the best possible partner. Another megatrend in 2024 will be AI tools, as they can help to reduce costs and increase customer service. Those who do not participate fall behind. Like other sectors, the online economy is urgently looking for qualified, committed employees. This is against the backdrop of technological change (AI) and fewer and fewer young professionals with structural, independent thinking skills, which are then also clearly formulated, communicated and documented. Finally, as a recognized necessity, as a social trend and as an EU requirement (ESG), the topic of sustainability will be particularly important for 2024. Here, too, creditPass will support its customers. Let us surprise you.